We are permitted to make certain types of uses
and disclosures under applicable law for treatment, payment, and
healthcare operations purposes. We may obtain information to dispense
prescriptions and for the documentation of pertinent information
in your records that may assist us in managing your medication
therapy or your overall health. For treatment purposes, such use
and disclosure will take place in providing, coordinating, or managing
healthcare and its related services by one or more of your providers,
such as when your pharmacist consults with your physician or a
specialist regarding your medications, treatment or condition.
For payment purposes, such use and disclosure will take place
to obtain or provide reimbursement for providing pharmaceutical
care services, such as when your case is reviewed to ensure that
appropriate care was rendered. For reimbursement purposes, your
Protected Health Information may be disclosed to one or several
intermediaries employed by your plan sponsor including but not
limited to insurers, pharmacy benefits managers, claims administrators
and computer switching companies.
For healthcare operations purposes, such use and disclosure will
take place in a number of ways, including for quality assessment
and improvement; provider review and training; underwriting activities;
reviews and compliance activities; and planning, development, management
and administration. Your information could be used, for example,
to assist in the evaluation of the quality of care that you were
provided.
We store some of your Protected Health Information in electronic
computer files. We backup our electronic records daily and employ
other precautions to safeguard the integrity of your Protected
Health Information. In spite of these precautions it is possible
but unlikely that a computer crash or other technological failure
could cause the loss of data. In addition reasonable safeguards
are employed to protect your Protected Health Information stored
on electronic media.
In addition, we may contact you to provide refill reminders, health
screenings, wellness events, inoculations, vaccinations or information
about treatment alternatives or other health-related benefits and
services that may be of interest to you. In addition, we may disclose
your health information to your plan sponsor. In addition we may
contact you for the purpose of fund raising activities.
We may use and disclose your Protected Health Information, without
your authorization when the pharmacy needs to contact a physician
or physician’s staff and is permitted or required to do
so without individual written authorization. We may use and disclose
your Protected Health Information if we are contacted by another
pharmacy who states they have your request and consent to transfer
pharmacy records to them.
From time to time we may employ the services of business associates
who may assist us in one or more tasks and who may use, change
or create Protected Health Information. Business associates are
required to comply with all the privacy regulations on your behalf.
We may disclose Protected Health Information about you without
your authorization to comply with workers compensation laws, as
required by law enforcement, legal proceedings, public health requirements,
health oversight activities and as required by law.
For CHIP participants: We will restrict disclosure of your information
to purposes related to the administration of the CHIP program
For Medicaid recipients: We will only use your information for
purposes related to administration of the Montana Medicaid program.
We will not disclose your information without your written consent,
except to state authorities.
We will not disclose information concerning persons infected,
or reasonably suspected to be infected with a sexually transmitted
disease, except to:
a. personnel of the Department of Public Health and Human Services;
b. a physician who has obtained the written consent of the person
whose record is requested; or
c. a local health officer.
For Prokarin? patients: We are obligated to provide your name,
telephone number(s) and address
directly to EDMS, LLC. They will only contact you for quality assurance
purposes related to the use,
application and results you are experiencing from Prokarin? and
to possibly aid you in acquiring
insurance coverage through your provider.
The parents of a minor who provided effective consent to treatment
cannot access the prescription
records of the minor without written consent of that patient.
Other uses and disclosures will be made only with your written
authorization, and you may revoke your authorization by notifying
us as described in Section B.
2. You may ask us to restrict uses and disclosures of your Protected
Health Information to carry out treatment, payment, or healthcare
operations, or to restrict uses and disclosures to family members,
relatives, friends, or other persons identified by you who are
involved in your care or payment for your care. However, we are
not required to agree to your request.
3. You have the right to request the following with respect to
your Protected Health Information: (i) inspection and copying;
(ii) amendment or correction; (iii) an accounting of the disclosures
of this information by us (we are not required to account to you
for disclosures made for treatment, payment, operations, disclosures
to you, disclosures to your care givers, for notifications or as
otherwise excluded by law); and (iv) the right to receive a paper
copy of this notice upon request. We may require you to pay for
this request to cover our costs of copying, labor and postage.
In addition, you may request, and we must accommodate the request,
if reasonable, to receive communications of Protected Health
Information by alternative means or at alternative locations.
To make this request please contact, in writing:
PALMER’S DRUG
James O’Connor, R.Ph.
918 SW Higgins Avenue
Missoula, MT 59803
406-549-4125
888-820-8424
4. We may use your name to reference your prescriptions and pharmaceutical
care services. You may be required to sign a signature log form
to acknowledge receipt of service, to acknowledge receipt of this
Notice and the disclosure of Protected Health Information as outlined
herein. This information may be disclosed by us to other persons
who ask for you or your prescriptions by name. You may restrict
or prohibit these uses and disclosures by notifying a pharmacy
representative orally or in writing of your restriction or prohibition.
We are not required to honor those requests. We are able to provide
treatment services to you even if you object to sign the acknowledgment
of the receipt of this Notice or if we decide not to honor a request
regarding the information in this document. In the event of an
emergency or your incapacity, we will do in our reasonable judgment
what is consistent with your known preference, and what we determine
to be in your best interest. We will inform you of any such uses
or disclosures if uses and disclosures would require your signed
authorization under such circumstances and give you an opportunity
to object as soon as practicable.
5. We may disclose to one of your family members, to a
relative, to a close personal friend, or to any other person
identified by
you, Protected Health Information that is directly relevant to
the person’s involvement with your care or payment related
to your care. In addition we may use or disclose the Protected
Health Information to notify, identify, or locate a member of your
family, your personal representative, another person responsible
for care, or certain disaster relief agencies of your location,
general condition, or death. If you are incapacitated, there is
an emergency, or you object to this use or disclosure, we will
do in our judgment what is in your best interest regarding such
disclosure and will disclose only the information that is directly
relevant to the person’s involvement with your healthcare.
We will also use our judgment and experience regarding your best
interest in allowing people to pick-up filled prescriptions, or
other similar forms of Protected Health Information.
6. We reserve the right to change the terms of this Notice and
to make new Notice provisions effective for all Protected Health
Information we maintain. You may receive a copy of this Notice
by contacting us as outlined in Section B or upon the receipt of
pharmacy care services.
7. If you believe that your privacy rights have been violated,
you may complain to us at the location described in Section B or
to the Secretary of the Department of Health and Human Services,
Hubert H. Humphrey Building, 200 Independence Avenue SW, Washington,
DC 20201. You will not be retaliated against for filing a complaint.
Section B: Contacting Us
You may contact us for further information at:
PALMER’S DRUG
James O’Connor, R.Ph.
918 SW Higgins Avenue
Missoula, MT 59803
406-549-4125
888-820-8424
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